Payment for UK orders can either be made by electronic transfer direct to our bank account or by credit/debit card using Worldpay's online card processing gateway.

We bank with HSBC & our account details are as follows:

Beneficiary Name: Hicat Ltd
Sort Code 40-03-33
Account Number 91816306

Non-UK customers

Because of international charges that are applied to bank transfers the best & most economical way of making a payment from outside of the UK is by debit/credit card & therefor, we only offer bank transfer payment options to non-UK customers as a last resort if credit card processing is an issue.

Credit/debit card payments

We send a PayByLink via email to process credit & debit card payments - transactions are made using Worldpay's 128 bit SSL gateway so this type of processing is the most secure way of making an online payment.

Amex & Diners cards

I'm afraid our merchant service does not support credit card payments using American Express or Diners Club cards so sorry in advance.

Refunds & returns

Please remember that Hicat® units are made-to-order so we cannot accept any customer returns or refunds due to incorrect measuring, specification or that are simply too big to get into your home.