Loved To Bits #8...

Maff from Northampton in the UK got in touch recently to ask if we could patch up his Polecat as a previous repair that he had made had seen better days - the Polecat was purchased in 2020 & after two years of use Maff got in touch & we sent him a section of Natural Coir so he could carry out a DIY re-patch of a badly worn section on the unit.

Maff did an excellent job in cutting out & adding in the new coir section but after another two years of love & intense use Maff got in touch again to see if we could recover the whole of the unit - we have never recovered a Polecat before & although the estimated cost to recover the worn unit, along with shipping back & forth, was a lot less than buying new Maff decided on a brand spanking new Polecat for his cats.

After Maff made his purchase we were still deliberating on how easy & how much it would cost to recover a Polecat so rather than dispose of the worn unit we asked Maff if he would mind if organised for the Polecat to be shipped back to us so we could use it as a test sample - best case Maff would have a unit that he could think about purchasing at some point in the future at a much reduced price, worst case we would have a unit that we could offer to charity or as an Up For Grabs unit.

The stripping & recovering of the Polecat went really well & it basically looks like new so we can think about offering this recovering service as an option for customers who have a unit that’s been loved to bits - the cost for the recovering this 220cm Natural Coir unit works out to be around half the new unit cost excluding delivery noting that this recovering service would only apply to Polecat units & not pieces with Access Holes, like Tomcat, Fatcat, SixToo™ & Catapilla™, as these features prevent the unit from being stripped & recovered.